Whenever we go shopping or out to eat, I love it when they tell us about a customer satisfaction survey we can do to tell about our shopping or dining experience.  This usually means that we get a coupon of some type.  And it also means that we have an opportunity to let the company know how we liked their place, the product or meal, quality of customer service, cleanliness, etc.  They often ask if we would visit this establishment again or refer it to a friend or family member.

The survey also offers a chance to relate any bad experience with service or the product.  This rarely happens, “once in a blue moon,” but if for some reason something happens then the survey lets you explain the details of that experience.  Sometimes, it’s just something simple but yet something that a good business owner would want to know about in order to improve their business.

If you happen to be a business owner, there is free online survey software that you can check out to see if it’s what you need for your business.  In my estimation, if something is free and might be something that would be really beneficial, then why not give it a try and see if it meets the needs of the business.   If the survey helps you understand the customers’ expectations and satisfaction, that is valuable software.  Otherwise, there’s no real way to know if the customers’ expectations have been met or not.  It’s just a guessing game without any quantifiable data.

Automated Surveys are so convenient for both sides, the customer and the business.  The survey can be done anytime at the customer’s convenience,  24-hours-a-day.  What makes this great for the business is that no staff is required to give the surveys.  What an easy way to get valuable information to make sure customers are satisfied.

Do you make lists of things to do, things to buy, things not to forget?  I definitely do!  I am such a list person and our daughter is too.  I have several lists going right now such as what I need to do this week, places I need (or want) to shop, what housework needs to get done here at home before school starts, what school work need to get done here at the house before school starts, etc.

I can imagine that a man’s list would include work in the yard and helping out around the house.  His shopping list might include auto care supplies and if he smoked then maybe a pack of Backwoods cigars.  I can also imagine that a man’s list would be shorter and he would not have as many lists.  Maybe that’s because women are known for multitasking a lot, and they need lists to help stay organized with the myriad of things on their lists.  Just a thought.

School will be starting soon!  I teach special ed, so I don’t have hundreds of papers to grade.  However, I can imagine upper grade teachers wishing they had some type of barcode scanner system, such as  POSGuys, so they could just scan the papers.  There is scantron available, but the student has to bubble in A, B, C, or D for their answer.  I think it would be cool if there were some type of scanner created that could scan across math papers and grade them.  That would be only in the movies!

It’s been so hot here in Texas this weekend, and a lot of places across the country have been feeling the heat, too.  Makes me want to be in mountains where the temperatures are in the fifties and sixties, maybe wearing some kind of good hiking boots such as Lowa Hiking Boots.  Not that I can do much hiking anymore, but it sure is nice to dream!